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RESUME

Anchor 1
Professional ​
info​​

Higher Education professional of six years with Instructional Design experience. Three years as Student Accommodations lead, working with students of diverse abilities. Proficient in analyzing needs, seeking solutions, implementing, assessing outcomes and recommendations in collaboration with stakeholders. Innovative, analytical and adaptable.

Work​
experience​
Student Accessibility Services Assistant

​August 2016 - present

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  • Lead trainer for up to 10 staff on student accessibility services, information systems, and daily duties.

  • Analyzed client intake process for improved efficiency, created an accessible digital intake form.

  • Responsible for converting documents and textbooks into accessible PDF, Kurzweil, audio formats.

  • Collect, maintain and evaluate service data, providing bi-annual reports and recommendations for improvements.

  • Independently planned, organized, and coordinated pilot of assistive technology with pre/post assessments.

  • Created a new audit process for fleet of ergonomic assets with a database and wireless tracking technology.

  • Built an online reservation form for test room spaces and proctoring forms for academic department use.

 

 

Administrative Support Coordinator

​December 2013 - August 2016

 

  • Co-created the CSUMB student organization handbook online, providing content for forms and policies.

  • Analyzed gap in service and data capture with paper-based processes and created online forms as a digital solution.

  • Trained staff, students with the technical use of information system for online entry of data for programming needs.

  • Lead workshops for student organization conference on accessing their state accounts and budget planning.

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Skills
Assistive Technology

Adobe Acrobat Pro DC

Dragon Naturally Speaking

JAWS

Kurzweil

NVDA

TextAloud

OCR Scanner

IPEV Document

Design Media Tools

Adobe Captivate

Adobe Dreamweaver

Adobe Illustrator

Adobe Photoshop

Audacity

CSUMB Web Editor

Moodle/ilearn

Camtasia

YouTube

Information Systems

Accommodate

Community

Common Financial Syst.

Common Mgmt. Syst.

Finance Data Wharehouse

Oracle People Soft – Oasis

Work Management Tools

Evernote

Google Suite

Microsoft Office Suite

Trello

Zoom

Languages

Spanish - Native Speaker

French - Conversant

Portuguese - Conversant

Education
Masters of Instructional Science & Technology
California State University, Monterey Bay
May 2017

 

Relevant Course Work:

  • Advanced Instructional Design

  • Assessment and Evaluation

  • Multimedia Tools

  • Interactive Multimedia

  • Learning Theories

 

Experience:

  • Worked collaboratively with four other graduate students to meet short term and long term goals.

  • Conducted a needs analysis to find training gaps and chose the best methods to bridge gaps.

  • Worked closely with subject matter experts to analyze, design, develop, implement, and evaluate employee training modules with multimedia tools.

  • Documented development of employee training with timeline, content outline, task analysis, storyboard, and summative evaluations.

  • Researched behavioral, cognitive and constructive learning theories for best use of ID models.

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Bachelor of Arts in Political Science
California State University, Chico
Option: Legal Studies
May 2017

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